Refund Policy

REFUND POLICY

Version number: 1.0

Effective date: 01/10/2025

The following refund policy applies to all digital products purchased from Learn Security Management:

NO REFUND POLICY

All sales of digital products are final. Due to the immediate nature of digital product delivery and the inability to "return" digital content once accessed, no refunds will be issued for any digital products purchased.

What This Means

  • Digital products are delivered as soon as possible upon successful payment completion, typically within a few hours but may take up to 24 hours
  • Once purchased, the purchase cannot be reversed

This policy applies to all digital products including but not limited to:

  • Online courses and training materials
  • Online practice tests and full exams
  • Digital downloads
  • E-books and guides
  • Software licenses
  • Digital templates and resources

Before You Purchase

We encourage you to:

  • Carefully review all product descriptions, previews, and specifications
  • Check system requirements and compatibility
  • Contact us with any questions before making your purchase

Technical Issues

If you experience technical difficulties accessing your purchased digital product:

  • Contact our support team at Contact@learnsecuritymanagement.com
  • We will work to resolve technical access issues within 48 hours
  • Technical support does not constitute grounds for a refund

Exceptional Circumstances

Refunds may only be considered in the following limited circumstances:

  • Duplicate purchases made in error (must be reported within 24 hours)
  • Technical failure on our part preventing product delivery (after exhausting technical support options)
  • Fraudulent transactions (subject to verification)

Any requests under exceptional circumstances must be submitted within 7 days of purchase and will be reviewed on a case-by-case basis.

Contact Information

For technical support or questions about this policy:
Email: Contact@learnsecuritymanagement.com

By completing your purchase, you acknowledge that you have read, understood, and agree to this No Refund Policy.